Legal

Terms of Service

The rules for using our software and services.

1. Services

We provide (a) SaaS AI commerce agents with training, (b) 1:1 consulting, and (c) done-for-you agency services for existing ecommerce businesses only. Agency engagements are separately scoped and require qualification.

2. Eligibility & use

You must provide accurate information, keep accounts secure, and use the software lawfully. Agency services require an existing store with sales history; we may decline or pause engagements that don't qualify.

3. Payments & refunds

Fees are stated at checkout or in your agreement. Refund and extension rights are governed by our guarantee terms.

4. IP & acceptable use

Our software, training, and materials are licensed — not sold. No reverse-engineering, reselling, or abusive use. We may suspend accounts for violations.

5. Disclaimers & liability

Services are provided "as is". To the maximum extent permitted by law, our liability is limited to fees paid for the service at issue. See disclosures.

6. Operator & law

AICOMMERCE GROUP – FZCO, IFZA Business Park, 56411-001, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates. Governed by the laws of the United Arab Emirates.